Important information for our tenants regarding the current COVID-19 outbreak in New Zealand read more

Samson Corporation COVID-19 Response


We have a continually evolving situation with COVID-19 having been declared a global pandemic by World Health Organisation, as the New Zealand Government makes new recommendations or enforces some form of lock down, Samson Corporation will follow these instructions and update tenants as required.

As of now New Zealand is at Alert Level 2 

Contacting Samson

As of Thursday 14/05/2020 Samson Corporation office will be open, if you need to visit the office please call in advance. 

Level 2 lockdown eases most previous lockdown restrictions, however we are still having to act responsibly and we ask that each office create their own health and safety guidelines for returning to work at level 2 based on Govt guidelines and continue to encourage all staff to maintain a high standard of personal hygiene. The following outlines what will be happening in your building.

Building Security

The buildings will reopen as normal to the public on Thursday.

Common Area Cleaning

On Wednesday all common areas are undergoing a deep clean sanitise in preparation for normal operation on Thursday.

From Thursday, normal maintenance cleaning will resume. Our normal cleaning maintenance includes the daily clean of regular touch point areas, this means that hand rails, lift buttons and doors are being cleaned every weekday and once in the weekend. However, it is still important that everyone washes their hands regularly and avoid touching regular touch points if they can.  Remember, we do not manage your office clean so you should arrange to contact your office cleaners to resume work.

Rubbish collections are also returning to normal from Thursday.

Lifts and Physical Distancing

It is recommended that tenants use the stairs if they can to avoid crowding the lifts, a rule of taking lifts up and stairs down may help organise people movement. As a guideline we suggest there should be no more than 4 people in a lift at any time, this guideline is based on a desired 1m distance and each person being able to stand in a corner of the lift. This is not something Samson can police and we ask that everyone remains patient.


If you have not been to your tenancy since the start of lockdown you will need to flush out the stagnant water in your pipes, our plumber recommends that you run your drinking water tap for 2-3 minutes. Furthermore, Auckland is experiencing the biggest drought in 20 years and water restrictions are coming into place from 17th May, if you have a dripping tap or running toilet bowl, please let us know so we can prevent water wastage.


Samson reduced as much maintenance work as we could over level 4 and 3 lockdown to follow the rules but also to reduce operating expenses, however, normal maintenance will now resume. In some circumstances we may require tradespeople to enter your tenancy, we will do our best to let you know in advance but all tradespeople are following recommended H&S guidelines which includes keeping detailed records of tenancies they visited in the event that contact tracing is required. We ask that you also keep a record of people entering your tenancy.

Car stacker

If your building has a car stacker it will be operational again for level 2.


Prevention – how to protect yourself and others

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water often (for at least 20 seconds).
  • Try to avoid close contact with people who are unwell.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Avoid personal contact, such as kissing, sharing cups or food with sick people.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.
  • Call Healthline on 0800 358 5453 if you have any symptoms and have been to any countries or territories of concern or have been in close contact with someone confirmed with COVID-19.

Government Support for Businesses

COVID-19 is already having an impact on New Zealand businesses, if you are experiencing a downturn directly related to COVID-19 we suggest you apply for government support – please read the government offer and application forms here.

MBIE also has specific information for all business types which can be found here.